Customer Help
Answers to your most common questions
Common purchase queries answered
Orders and Shipping
Please allow 7-10 days to receive your order. Shipping times may vary due to postal delays.
You can create an account during checkout or by visiting the Accounts page here.
You can update your contact and shipping details at anytime inside the “My Account” section.
NO! We use PayPal to process all credit card payments. Your credit card info is never stored on our site. PayPal is a secure way for both of us to handle payment processing.
We currently only ship inside the United States. If you have concerns about whether we will ship to you, please contact us before ordering.
We always try to package everything in 1 order. This saves on time and shipping costs.
If you need to swap an item
Returns and Exchanges
If you are not satisfied with your order, we want to make it right. Contact Rick at 302-337-6399 to let him know of any issues you may have had.
If you receive the wrong item, we want to make it right. Contact Rick at 302-337-6399 to let him know of any issues you may have had.
First off, we apologize for the saucy mess. Secondly, please contact Rick at 302-337-6399 to let him know of the issues so we can get you another order sent out in an unbroken state.
You can get in touch with us via one of the methods listed on our contact page here.
Contact us immediately. Once the items have shipped there is no guarantee it will be returned. So we can not offer refunds for incorrect shipment addresses entered on the customers part.
We generally process order with in 1-2 days after the order is placed. If you need to change or cancel an order, please contact us ASAP. If the order is shipped, it can no longer be cancelled.
Still Have Questions?
For more detailed information on Shipping and Returns, click here. Or click below to contact us for more specific questions.